Prof. DERYA ÖZİLHAN ÖZBEY


Serik Faculty of Business Administration, Department of Tourism Management

Department of Tourism Administration


WoS Research Areas: Economics & Business, Social Sciences (Soc), Operations Research & Management Science


Scopus Research Areas: Organizational Behavior and Human Resource Management


Avesis Research Areas: Social Sciences and Humanities, Management, Production Management, Tourism and Hotel Management

Email: deryaozbey@akdeniz.edu.tr
Office Phone: +90 242 712 5021
Fax Phone: +90 242 712 5025
Web: https://avesis.akdeniz.edu.tr/deryaozbey
Office: Serik İşletme Fakültesi B Blok 407 No'lu oda
Address: Akdeniz Üniversitesi Serik İşletme Fakültesi Kökez Mahallesi 3002 Sok. No:1 Serik/ANTALYA

Metrics

Publication

53

Publication (WoS)

7

Publication (Scopus)

4

Citation (WoS)

20

H-Index (WoS)

3

Citation (Scopus)

24

Citation (Scholar)

4

H-Index (Scholar)

1

Citation (TrDizin)

32

Citation (Sum Other)

402

Total Citation Count

487

Thesis Advisory

2

Open Access

2
UN Sustainable Development Goals

Education

2004 - 2010

2004 - 2010

Doctorate

Selcuk University, Instıtute Of Socıal Scıences, İşletme, Turkey

2001 - 2004

2001 - 2004

Postgraduate

Selcuk University, Instıtute Of Socıal Scıences, İşletme, Turkey

1997 - 2001

1997 - 2001

Undergraduate

Selcuk University, Karaman Faculty Of Economıcs And Admınıstratıve Scıences, İşletme, Turkey

Dissertations

2010

2010

Doctorate

Kaynak temelli teori bağlamında üretim ve pazarlama stratejilerinin işletme performansı üzerine etkisi: Türkiye'de faaliyet gösteren yabancı sermayeli şirketlerde bir uygulama

Selcuk University, Sosyal Bilimler Enstitüsü, İşletme

2004

2004

Postgraduate

Müşteri ilişkileri yönetimi (CRM) uygulamalarının işletme performansına etkileri ve konaklama işletmelerinde CRM uygulamaları

Selcuk University, Sosyal Bilimler Enstitüsü, İşletme

Foreign Languages

B2 Upper Intermediate

B2 Upper Intermediate

English

Research Areas

Social Sciences and Humanities

Management

Production Management

Tourism and Hotel Management

Research Areas Based on Academic Activities

Avesis Research Areas

    WoS Research Areas

      Scopus Research Areas

        Academic Positions

        2025 - Present

        2025 - Present

        Professor

        Akdeniz University, Serik Faculty of Business Administration, Department of Tourism Management

        2019 - 2025

        2019 - 2025

        Associate Professor

        Akdeniz University, Serik Faculty of Business Administration, Department of Tourism Management

        2018 - 2019

        2018 - 2019

        Assistant Professor

        Akdeniz University, Serik Faculty of Business Administration, Department of Tourism Management

        2017 - 2018

        2017 - 2018

        Assistant Professor

        Selcuk University, Beyşehir Ali Akkanat Faculty Of Tourısm, Turizm İşletmeciliği

        2011 - 2018

        2011 - 2018

        Assistant Professor

        Selcuk University, Beyşehir Ali Akkanat Faculty Of Busıness Admınıstratıon, İşletme

        2008 - 2011

        2008 - 2011

        Lecturer

        Karamanoglu Mehmetbey University, Ermenek Vocatıonal School, İşletme

        2001 - 2008

        2001 - 2008

        Research Assistant

        Selcuk University, Instıtute Of Socıal Scıences, İşletme

        Managerial Experience

        2025 - Present

        2025 - Present

        Head of Department

        Akdeniz University, Serik Faculty of Business Administration, Department Of Tourism Management

        2025 - Present

        2025 - Present

        Head of Department

        Akdeniz University, Serik Faculty of Business Administration, Department Of Tourism Management

        2020 - 2024

        2020 - 2024

        Vice Dean

        Akdeniz University, Serik Faculty of Business Administration, Department of Tourism Management

        2019 - 2021

        2019 - 2021

        Head of Department

        Akdeniz University, Serik Faculty of Business Administration, Department of Tourism Management

        2018 - 2021

        2018 - 2021

        Head of Department

        Akdeniz University, Serik Faculty of Business Administration, Department of Tourism Management

        2015 - 2017

        2015 - 2017

        Mevlana Exchange Program Institutional Coordinator

        Selcuk University, Ali Akkanat İşletme Fakültesi, İşletme

        2014 - 2017

        2014 - 2017

        Head of Department

        Selcuk University, Ali Akkanat İşletme Fakültesi, İşletme

        2012 - 2017

        2012 - 2017

        Vice Dean

        Selcuk University, Ali Akkanat İşletme Fakültesi, İşletme

        2012 - 2017

        2012 - 2017

        Erasmus Program Institutional Coordinator

        Selcuk University, Ali Akkanat İşletme Fakültesi, İşletme

        2012 - 2017

        2012 - 2017

        Member of the Faculty Board

        Selcuk University, Ali Akkanat İşletme Fakültesi, İşletme

        2009 - 2011

        2009 - 2011

        Assistant Director of Vocational School

        Karamanoglu Mehmetbey University, Ermenek Meslek Yüksekokulu, İşletme Yönetimi

        Articles

        All (20)
        SCI-E, SSCI, AHCI (5)
        SCI-E, SSCI, AHCI, ESCI (6)
        ESCI (1)
        Scopus (4)
        TRDizin (2)
        Other Publications (12)

        Papers Presented at Peer-Reviewed Scientific Conferences

        2018

        2018

        1. The Mediating Role of Social Capital on the Link between Tourism and Sustainable Urban Development: A Research in Antalya City, Turkey

        YAĞMUR A., ÇELİK P., ÖZİLHAN ÖZBEY D.

        9th International Conference of Strategic Research on Scientific Studies and Education (9th ICoSReSSE), Antalya, Turkey, 19 - 21 October 2018, (Summary Text)

        2018

        2018

        2. THE RELATIONSHIP BETWEEN INDUSTRY 4.0 AND TOURISM: DIGITAL BASED INNOVATIVENESS ON THE HOTEL BUSINESSES

        ÇELİK P., ÖZİLHAN ÖZBEY D.

        9th International Conference of Strategic Research on Scientific Studies and Education (9th ICoSReSSE), Antalya, Turkey, 19 - 21 October 2018, (Summary Text)

        2018

        2018

        3. THE EFFECTS OF GREEN TOURISM PRACTICES IN ECO-FRIENDLY HOTELS ON PURCHASING BEHAVIOURS OF CONSUMERS

        ÖZİLHAN ÖZBEY D., ÇELİK P., YAĞMUR A.

        8th International Conference of Strategic Research on Scientific Studies and Education 2018, Antalya, Turkey, 11 - 13 May 2018, (Summary Text)

        2018

        2018

        4. WEDDING TOURISM: AN ECONOMIC PERSPECTIVE ON THE INDIAN WEDDING MARKET IN ANTALYA DESTINATION

        ÖZİLHAN ÖZBEY D., ÇELİK P., YAĞMUR A.

        Innovation and Global Issues in Social Sciences III, Antalya, Turkey, 26 - 29 April 2018, pp.772-780, (Full Text)

        2018

        2018

        5. DIGITAL BASED INNOVATIVENESS AND COSTUMER EXPERIENCES ON TOURISM MARKETING

        ÖZİLHAN ÖZBEY D., ÇELİK P., YAĞMUR A.

        8th International Conference of Strategic Research on Scientific Studies and Education 2018, Antalya, Turkey, 11 - 13 May 2018, (Summary Text)

        2018

        2018

        6. Düğün Turizmi: Antalya Hint Düğün Pazarına Ekonomik Bir Bakış

        ÖZİLHAN ÖZBEY D., ÇELİK ÇAYLAK P., YAĞMUR A.

        Innovation and Global Issiues in Social Sciences III, Antalya, Turkey, 26 - 29 April 2018, pp.772-780, (Full Text)

        2017

        2017

        7. THE ROLE OF ADVERTISING IN TERMS OF CONSUMER BEHAVIOR: A STUDY OF CONSUMER ATTITUDES TOWARD SHAMPOO ADVERTISEMENTS OF SHOPPING CENTER CUSTOMERS

        ÖZİLHAN ÖZBEY D., UYSAL A.

        7th International Conference of Strategic Research on Social Science and Education(ICoSReSSE), Antalya, Turkey, 13 - 15 October 2017, (Full Text) Sustainable Development

        2017

        2017

        8. Yükseköğretimde Hizmet Kalitesinin Servqual Yöntemiyle Ölçülmesi: Selçuk Üniversitesi Örneği

        ÖZİLHAN ÖZBEY D., GELMEZ E., BERK O. N.

        2. Uluslararası Sosyal Bilimler Sempozyumu, Alanya, Turkey, 18 - 20 May 2017, pp.1165-1176, (Full Text)

        2016

        2016

        9. THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT ON EFFECTSOF EMOTIONAL LABOR AND JOB SATISFACTION A FIELD STUDY INFINANCIAL SERVICES SECTOR

        ÖZTÜRK M., ÖZİLHAN ÖZBEY D., GELMEZ E.

        1 st INTERNATIONAL ACADEMIC RESEARCH CONGRESS, Antalya, Turkey, 3 - 05 November 2016, pp.2817-2821, (Full Text)

        2016

        2016

        10. AN APPLICATION FOR DETERMINING ENTREPRENEURIALTENDENCIES THE CASE OF SELCUK UNIVERSITY

        ÖZİLHAN ÖZBEY D., GELMEZ E., ERGÜN Z.

        1 st INTERNATIONAL ACADEMIC RESEARCH CONGRESS, Antalya, Turkey, 3 - 05 November 2016, pp.2700-2707, (Full Text)

        2015

        2015

        11. YENİLİK VE PAZAR YÖNLÜLÜK İLE İŞLETME PERFORMANSI İLİŞKİSİ KONAKLAMA İŞLETMELERİ ÜZERİNE BİR İNCELEME

        ÇAĞLIYAN V., ÖZİLHAN ÖZBEY D., GELMEZ E., GÖRAL R.

        ULUSLARARASI KATILIMLI 15. ÜRETİM ARAŞTIRMALARI SEMPOZYUMU, İzmir, Turkey, 14 - 16 October 2015, pp.867-874, (Full Text)

        2014

        2014

        12. A REGIONAL ANALYSIS OF INTER AND INTRAORGANIZATIONAL KNOWLEDGE SHARING

        ÖZİLHAN ÖZBEY D., GELMEZ E., KARTAL M.

        12TH INTERNATIONAL CONFERENCE ON KNOWLEDGE, ECONOMY AND MANAGEMENT, Antalya, Turkey, 27 - 30 November 2014, pp.917-927, (Full Text)

        2014

        2014

        13. A RESEARCH TO DETERMINE THE RELATIONSHIP BETWEEN EMOTIONAL LABOR AND BURNOUT

        ÖZİLHAN ÖZBEY D., GELMEZ E.

        14TH EBES CONFERENCE BARCELONA, Barcelona, Spain, 23 - 25 October 2014, pp.2551-2557, (Full Text)

        2013

        2013

        14. The Effect of Employee Relationships and Knowledge Sharing on Employees' Performance: An Empirical Research on Service Industry

        Kuzu O. H., Ozilhan D.

        2nd World Conference on Business, Economics and Management (BEM), Antalya, Turkey, 25 - 28 April 2013, vol.109, pp.1370-1374 identifier

        2013

        2013

        15. An innovative Approach to Costomer Centric Marketing Collaborating on the Social Media

        ÖZİLHAN ÖZBEY D., KUZU Ö. H.

        The Clute Institute International Academic Conference, Paris, France, 9 - 11 June 2013, pp.189-194, (Full Text)

        2005

        2005

        16. Bilişim Teknolojileri Kullanımının İşletme Performansına Etkileri: Lojistik Sektöründe Bir Uygulama

        TEKİN M.

        V.Ulusal Üretim Araştırmaları Sempozyumu, İstanbul, Turkey, 25 November 2005, (Full Text) identifier

        Books

        2023

        2023

        1. Gastronomi Turistlerinin e-Şikayet Davranışları: Tripadvisor Yorumlarının İçerik Analizi

        Başar Değer M., ÖZİLHAN ÖZBEY D.

        in: Sosyal ve Beşeri Bilimlerde Uluslararası Araştırma ve Değerlendirmeler-I, Hakan Altıntaş, Mustafa Mete, Neslihan Bolat Bozaslan, Editor, Serüven Yayınevi, Ankara, pp.431-444, 2023

        2023

        2023

        2. Sağlık Turizminde Hastane Web Sitelerinin Kurumsal Tanıtım Amaçlı Kullanımı: Antalya Üzerine Bir Araştırma

        Uslu M., ÖZİLHAN ÖZBEY D., COŞKUN DEĞİRMEN G.

        in: Turizm ve Destinasyon Araştırmaları-III, Onur Çelen, Aydın Ünal, Editor, Paradigma Akademi, Çanakkale, pp.93-114, 2023

        2022

        2022

        3. COVİD-19 SONRASI DEĞİŞEN TATİL SATIN ALMA DAVRANIŞININ KARAVAN TURİZMİ EKSENİNDE İNCELENMESİ: KARAVAN TURİZMİ HABERLERİNİN İÇERİK ANALİZİ

        Dalmaz O., Özilhan Özbey D., Çelik Çaylak P.

        in: Sosyal ve Beşeri Bilimlerde Uluslar arası Araştırmalar-III, İrfan Yıldız,Salih Batal, Editor, Serüven Yayınevi, İzmir, pp.83-99, 2022

        2022

        2022

        4. TURİZM SEKTÖRÜNDE MARKA OTELLER VE MARKALAŞMA SÜREÇLERİ

        Özilhan Özbey D., Başer H. H.

        in: TURİZM SEKTÖRÜNDE MARKALAŞMA, ANALİZLER, SORUNLAR, ÇÖZÜMLER, PROF.DR.METE SEZGİN,ABDULLAH KÖSEOĞLU, Editor, Eğitim Yayınları, Konya, pp.195-211, 2022

        2021

        2021

        6. TURİZM SEKTÖRÜNDE DESTİNASYON REKABETİ: ALANYA DESTİNASYONUNU TEKRAR ZİYARET EDEN BİREYLERİN ZİYARET MOTİVASYONLARINI İNCELEMEYE YÖNELIK AMPİRİK BİR ÇALIŞMA

        KAYA C., ÖZİLHAN ÖZBEY D.

        in: SOSYAL VE BEŞERÎ BİLİMLERDE ARAŞTIRMA VE DEĞERLENDİRMELER, Oğuz Diker, Yasin Akyıldız, Aytaç Toptaş, Editor, Gece Kitaplığı, Ankara, pp.371-394, 2021

        2020

        2020

        9. Tüketici Satınalma Davranışı

        BERK O. N., ÖZİLHAN ÖZBEY D.

        in: Turizm İşletmelerinde Modern Pazarlama Yönetimi Teori Strateji Örnek Olaylar, Özilhan Özbey Derya, Editor, Detay Yayıncılık, Ankara, pp.67-95, 2020

        2020

        2020

        10. AKILLI TURİZM UYGULAMALARININ SANAL GERÇEKLİK VE ARTIRILMIŞ GERÇEKLİK KAPSAMINDA DEĞERLENDİRİLMESİ

        BERK O. N., ÖZİLHAN ÖZBEY D.

        in: Multidisipliner Perspektiften Turizm, Derya Özilhan ÖZBEY, Editor, Detay Yayıncılık, Ankara, pp.279-294, 2020

        2018

        2018

        11. Şarap Turizmi

        ÇELİK P., ÖZİLHAN ÖZBEY D.

        in: Turizmde Niş Pazarlar, Ramazan Göral, Editor, Eğitim Yayınevi, Konya, pp.213-234, 2018

        2017

        2017

        12. The Relationship Between Tendency of Using Mobile Shopping Applications and Price Elasticity: an Empirical Research

        ÖZİLHAN ÖZBEY D., Berk O. N.

        in: Researches On Science And Art In 21st Century Turkey Volume 2, Prof.Dr.Hasan Arapgirlioğlu, Prof.Dr.Robert L.Elliot, Assoc.Prof.Dr.Edward Turgeon, Editor, Gece Kitaplığı, Ankara, pp.2547-2554, 2017

        2016

        2016

        13. Kaynak, Yetenek, Strateji

        ÖZİLHAN ÖZBEY D.

        Aybil Yayınları, 2016

        2016

        2016

        14. Turizm İşletmelerinde Müşteri İlşkileri Yönetimi

        ÖZİLHAN ÖZBEY D.

        in: Turizm Paradigmaları, Erkan Akgöz, Editor, Detay Yayıncılık, Ankara, pp.283-303, 2016

        2012

        2012

        15. YENİLİKÇİLİK KÜLTÜRÜNÜN ÇALIŞANLARIN ÖRGÜTSEL BAĞLILIĞINA ETKİLERİ

        ÖZİLHAN ÖZBEY D.

        in: İŞLEMLER YÖNETİMİNDE GÜNCEL YAKLAŞIMLAR SEÇME YAZILAR, ÇAĞLIYAN VURAL, Editor, GAZİ KİTABEVİ, Ankara, pp.293-310, 2012

        Episodes in the Encyclopedia

        2022

        2022

        2. Samuray Önen

        Özilhan Özbey D.

        Detay Yayıncılık, pp.1001-1002, 2022
        

        Citations

        Total Citations (WOS): 15

        h-index (WOS): 2