Publications & Works

Publication Network

Published journal articles indexed by SCI, SSCI, and AHCI

The impact of service recovery evaluation on word-of-mouth intention: A moderated mediation model of overall satisfaction, household income and gender

AKINCI S., AKSOY Ş.
TOURISM MANAGEMENT PERSPECTIVES , vol.31, pp.184-194, 2019 (SSCI) Sustainable Development identifier identifier

Multiple criteria decision making in hotel location: Does it relate to postpurchase consumer evaluations?

AKSOY Ş., Yetkin Ozbuk M.
TOURISM MANAGEMENT PERSPECTIVES , vol.22, pp.73-81, 2017 (SSCI) identifier identifier

Re-assessment of E-S-Qual and E-RecS-Qual in a pure service setting

AKINCI S., Atilgan-Inan E., AKSOY Ş.
JOURNAL OF BUSINESS RESEARCH , vol.63, no.3, pp.232-240, 2010 (SSCI) identifier identifier

Adoption of internet banking among sophisticated consumer segments in an advanced developing country

Akıncı S., Aksoy Ş., Atılgan E.
INTERNATIONAL JOURNAL OF BANK MARKETING , vol.22, no.3, pp.212-232, 2004 (SSCI)

Airline services marketing by domestic and foreign firms: differences from the customers' viewpoint

Aksoy S., Atilgan E., Akinci S.
JOURNAL OF AIR TRANSPORT MANAGEMENT , vol.9, no.6, pp.343-351, 2003 (SSCI) identifier identifier

Mapping service quality in the tourism industry

Atilgan E., AKINCI S., AKSOY Ş.
Managing Service Quality: An International Journal , vol.13, no.5, pp.412-422, 2003 (SSCI) identifier

Articles Published in Other Journals

APPLYING ANSOFF'S GROWTH STRATEGY MATRIX TO INNOVATION CLASSIFICATION

YENİDOĞAN T., AKSOY Ş.
INTERNATIONAL JOURNAL OF INNOVATION MANAGEMENT , vol.22, no.4, 2018 (ESCI) Sustainable Development identifier identifier

Elektronik ağızdan ağıza iletişimin pazarlama literatüründeki önemi

Yetkin Özbük R. M., Aksoy Ş.
Akdeniz İktisadi ve İdari Bilimler Fakültesi Dergisi , vol.17, no.35, pp.81-100, 2017 (Peer-Reviewed Journal) Creative Commons License

Why Are People Still Using Fixed Phones? The Case of Turk Telekom

AKSOY Ş., AYDIN ÜNAL D., AKINCI S., Verimli S.
International Journal of Social Science and Humanity , vol.5, pp.496-500, 2015 (Peer-Reviewed Journal) Sustainable Development

The effect of environmental concern and scepticism on green purchase behaviour

ALBAYRAK T., AKSOY Ş., CABER M.
Marketing Intelligence and Planning , vol.31, no.1, pp.27-39, 2013 (Scopus) identifier

Clustering Consumers According to theirEnvironmental Concerns and Scepticisms

ALBAYRAK T., CABER M., AKSOY Ş.
International Journal of Trade, Economics, and Finance , vol.1, no.1, pp.84-88, 2010 (Peer-Reviewed Journal)

Relationships of the Tangible and Intangible Elements of Tourism Products with Overall Customer Satisfaction

ALBAYRAK T., CABER M., AKSOY Ş.
International Journal of Trade, Economics, and Finance , vol.1, no.2, pp.140-143, 2010 (Peer-Reviewed Journal)

Pazarlama literatüründe hizmet kalitesi kavraminin dünü ve bugünü

AKINCI S., Atılgan İnan E., AKSOY Ş., KIYMALIOĞLU A.
Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi , vol.27, no.2, pp.61-82, 2009 (Peer-Reviewed Journal) identifier

Customer-based brand equity for global brands: A multinational approach

ATILGAN E., AKINCI S., AKSOY Ş., Kaynak E.
Journal of Euromarketing , vol.18, no.2, pp.115-132, 2009 (Scopus) identifier

Pazarlama Literatüründe Hizmet Kalitesi Kavramının Dünü ve Bugünü

Akıncı S., Atılgan E., Aksoy Ş., Buyukkupcu A.
Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi , vol.27, no.2, pp.61-82, 2009 (Peer-Reviewed Journal)

Measuring and mapping customers expectations and perceptions for airlines the Sunexpress case with the gaps model

ATILGAN INAN E., AKINCI S., AKSOY Ş.
Journal of Global Strategic Management , vol.3, pp.68-78, 2008 (Peer-Reviewed Journal)

Tüketici Davranışında Temel Yaklaşımlar

ALBAYRAK T., AKSOY Ş.
Pazarlama ve Pazarlama Araştırmaları Dergisi , vol.1, pp.1-19, 2008 (Peer-Reviewed Journal) Sustainable Development

Mapping service quality in the tourism industry

ATILGAN İNAN E., AKINCI S., AKSOY Ş.
MANAGING SERVICE QUALITY , vol.13, no.5, pp.413-422, 2005 (Peer-Reviewed Journal)

Probing Integrated Marketing Communications (IMC) in Turkey

EBREN F., KITCHEN P., AKSOY Ş., KAYNAK E.
Journal of Promotion Management , vol.11, no.3, pp.127-151, 2005 (Scopus)

Determinants of the brand equity: A verification approach in the beverage industry in Turkey

Atilgan E., AKSOY Ş., AKINCI S.
Marketing Intelligence & Planning , vol.23, no.3, pp.237-248, 2005 (Scopus) identifier

The Oilseed Market in Turkey Measuring the Impact of Policies on Consumption and Trade Pattern

KOÇ A. A., AKSOY Ş., Dölekoğlu T.
Journal of International Food and Agribusiness Marketing , vol.17, no.2, pp.39-63, 2005 (Peer-Reviewed Journal)

Müsteri Iliskileri Yönetimindeki Temel Boyutlar ve Tıbbi Malzeme Lojistigi Üzerine Bir Uygulama

UYSAL F., AKSOY Ş.
Akdeniz İktisadi ve İdari Bilimler Fakültesi Dergisi , vol.4, no.7, pp.129-144, 2004 (Peer-Reviewed Journal)

Export behaviour of fresh produce marketers: towards a co-ordination with general theory of exporting

AKSOY Ş., KAYNAK E.
INTERNATIONAL MARKETING REVIEW , vol.11, no.2, pp.16-32, 1994 (Scopus)

Refereed Congress / Symposium Publications in Proceedings

Examining the relationship between innovativeness and financial performance: Mediating role of market effectiveness and production efficiency

YENİDOĞAN T., AKSOY Ş.
22nd EBES Conference, Roma, Italy, 24 - 26 May 2017, pp.86-87

Examining the Relationship between Innovativeness and Financial Performance: The Mediating Role of Market Effectiveness and Production Efficiency

YENİDOĞAN T., AKSOY Ş.
22nd EBES Conference, 24 - 26 May 2017

The Impact of Innovation Capacity on Firm Performance: Evidence from the Turkish Industrial Clusters

YENİDOĞAN T., AKSOY Ş.
Annual Vietnam Academic Research Conference on Global Business, Economics, Finance & Social Sciences, Hanoi, Vietnam, 7 - 09 August 2016, pp.1-16 Sustainable Development

Innovation strategy for corporate growth: an empirical test of its performance implications

YENİDOĞAN T., AKSOY Ş.
International Academic Conference on Management, Economics and Marketing (IAC-MEM 2016), Budapeşte, Hungary, 8 - 09 July 2016, pp.126-134

"Developing A Situation Analysis Framework For Five-Star Resort Hotels"

YENİDOĞAN T., ÇİZEL B., ÖZDEMİR B., AKSOY Ş.
The 4th International Symposium on Business and Social Sciences, Hokkaido, Japan, 20 - 22 July 2015, pp.246-254

Developing a Situation Analysis Framework for Five-Star Resort Hotels

YENİDOĞAN T., ÇİZEL B., ÖZDEMİR B., AKSOY Ş.
The 4th International Symposium on Business and Social Sciences, Hokkaido, Japan, 20 - 22 July 2015, pp.246-254

Developing a Situation Analysis Framework for Five-Star Resort Hotels

YENİDOĞAN T., ÇİZEL B., ÖZDEMİR B., AKSOY Ş.
The 4th International Symposium on Business and Social Sciences, Hokkaido, Japan, 20 - 22 July 2015, pp.246-254

"Developing A Situation Analysis Framework For Five-Star Resort Hotels"

YENİDOĞAN T., ÇİZEL B., ÖZDEMİR B., AKSOY Ş.
The 4th International Symposium on Business and Social Sciences, Hokkaido, Japan, 20 - 22 July 2015, pp.246-254

Customer Satisfaction in Airport Retailing

AKSOY Ş., AKINCI S., KIYMALIOĞLU A., ÖZTÜRK B. N., AYDIN ÜNAL D.
International Research Conference on Business and Economics, Semarang, Indonesia, 28 - 30 June 2013, pp.44-54

Implementation of Services Marketing Strategies for Airlines: A Case Study

AKSOY Ş., ATILGAN İNAN E., AYDIN ÜNAL D., AKINCI S.
International Conference on Social Science, Şanghay, China, 14 - 17 August 2012, pp.21-28

The Effects of Service Attributes on Customer Outcomes in All-Inclusive Package Tours

AKINCI S., ATILGAN İNAN E., AKSOY Ş., ALBAYRAK T., CABER M.
International Conference on Business and Information, Bangkok, Thailand, 6 - 09 July 2011, pp.30-34

The Effects of Service Attributes on Customer Outcomes in All-Inclusive Package Tours

AKINCI S., ATILGAN İNAN E., AKSOY Ş., ALBAYRAK T., CABER M.
International Conference on Business and Information, Bangkok, Thailand, 6 - 09 July 2011, pp.30-34

The Effects of Service Attributes on Customer Outcomes in All-Inclusive Package Tours

AKINCI S., ATILGAN İNAN E., AKSOY Ş., ALBAYRAK T., CABER M.
International Conference on Business and Information, Bangkok, Thailand, 6 - 09 July 2011, pp.30-34

Russian and German Tourists' Evaluation of Brand Characteristics for Antalya

AYDIN ÜNAL D., Aksoy Ş.
20th World Business Congress; Advances In Global Management Development, Poznan, Poland, 3 - 07 July 2011, pp.32-37

Russian and German Tourists' Evaluation of Brand Characteristics for Antalya

Aydin D., AKSOY Ş.
20th Annual World Business Congress of the International-Management-Development-Association, Poznan, Poland, 3 - 07 July 2011, vol.20, pp.32-37 identifier

Tangible and Intangible Elements of Tourism Products and their Relationships with Overall Customer Satisfaction: A Comparison of Six Countries

CABER M., Albayrak T., Aksoy S.
2010 International Conference on Business, Economics and Tourism Management, Singapore, Singapore, 26 - 28 February 2010, pp.55-59 identifier

Diverse Roles of Environmental Concern and Scepticism on Environmentally Sensitive Consumer Behavior

ALBAYRAK T., Caber M., Aksoy S.
2010 International Conference on Business, Economics and Tourism Management, Singapore, Singapore, 26 - 28 February 2010, pp.50-54 Sustainable Development identifier

Tecnical en economical aspects of turkey production in Turkey

AKSOY T., AKSOY Ş.
XXI. Poultry Congress, Canada, 1 - 04 August 2004, pp.352-355

Havayolu Hizmetlerinde Yerli ve Yabancı Firmalar Açısından Müşteri Profilleri ve Beklentileri

AKSOY Ş., ATILGAN E., AKINCI S.
7. Ulusal Pazarlama Kongresi, Afyonkarahisar, Turkey, 30 May - 02 June 2002, pp.95-113

Books & Book Chapters

Untangling the Innovativeness-Performance Puzzle

YENİDOĞAN T., AKSOY Ş.
in: Analyzing the Relationship Between Innovation, Value Creation, and Entrepreneurship, Miguel-Ángel Galindo-Martín, María-Soledad Castaño-Martíne, Editor, Igı Global, Hershey, Pennsylvania, pp.85-103, 2020

İknanın Ayrıntılı İnceleme Olasılığı Modeli

KUBAT U., AKSOY Ş.
in: Pazarlama Teorileri, Yagci İ., Cabuk S., Editor, Mediacat, İstanbul, pp.499-528, 2014

Uluslararası Pazarlarda Ürün

ATILGAN İNAN E., KIYMALIOĞLU A., AKSOY Ş.
in: Uluslararası Pazarlama, Aksoy, Ş., Barış, G., Editor, Anadolu Üniversitesi Yayınevi, Eskişehir, pp.92-108, 2013

Uluslararası Pazarlama: Kavramlar ve Kapsam

AKSOY Ş.
in: Uluslararası Pazarlama, PROF. DR. ŞAFAK AKSOY, DOÇ. DR. GÜLFİDAN BARIŞ, Editor, T.C. Anadolu Üniversitesi, Ankara, pp.1-22, 2013

Restructuring of Agrifood Chains in Turkey: National end Local Mezo Study

KOÇ A. A., j m c., tekelioğlu y., lemeilleur s., tozanlı s., AKSOY Ş., et al.
Akdeniz Üniversitesi, 2007

Other Publications

Restructuring of agrifood chains in Turkey: The produce Sector (A)

KOÇ A. A., Codron J., Tekelioğlu Y., Lemeilleur S., Tozanlı S., AKSOY Ş., et al.
Technical Report, pp.1-70, 2008

Metrics

Publication

48

Citation (WoS)

193

H-Index (WoS)

4

Citation (Scopus)

951

H-Index (Scopus)

8

Citation (Scholar)

2422

H-Index (Scholar)

6

Citiation (TrDizin)

2

H-Index (TrDizin)

1

Project

1

Thesis Advisory

14

Open Access

15
UN Sustainable Development Goals