Yayınlar & Eserler

Diğer Dergilerde Yayınlanan Makaleler
Hakemli Bilimsel Toplantılarda Yayımlanmış Bildiriler

The Impacts of Decision Making Approaches on Growth and Competitiveness of Hotel Organizations

5th World Conference on Business, Economics andManagement, 12 - 14 Mayıs 2016, (Özet Bildiri)

The Differences and Similarities in the Consumer Complaint Behaviours among Personality Types

Annual Paris Business Research Conference, Paris, Fransa, 13 - 14 Ağustos 2015, cilt.-

The Effects Of Customer Portals On Cargo Operations Efficiency

International Logistics and Supply Chain Congress, İstanbul, Türkiye, 30 - 31 Ekim 2014, cilt.-, (Tam Metin Bildiri)

The Impact of Service Quality Dimensions on Patient Satisfaction, Repurchase Intentions and Word-of-Mouth Communication in the Public Healthcare Industry

2nd International Conference on Strategic Innovative Marketing (IC-SIM), Prague, Çek Cumhuriyeti, 13 - 17 Eylül 2013, cilt.148, ss.161-169 identifier

The Usage of Geographical Information Systems (GIS) in the Marketing Decision Making Process: A Case Study for Determining Supermarket Locations

2nd International Conference on Strategic Innovative Marketing (IC-SIM), Prague, Çek Cumhuriyeti, 13 - 17 Eylül 2013, cilt.148, ss.227-235, (Tam Metin Bildiri) identifier

The Effects of Demographics on the Relationship Between Customer Complaint Behaviour and Customer Exit in Turkish Retail Banking

International Conference on Social Sciences organized by Social Sciences Research Society (SoSReS), İzmir, Türkiye, 10 - 11 Eylül 2009, cilt.-, ss.193-206

Perakendecilik Sektöründe İş Gören (Çalışan) Tatminini Etkileyen Faktörler ve Bir Araştırma

8. Anadolu İşletmecilik Kongresi, Manisa, Türkiye, 1 - 04 Nisan 2009, ss.173-178, (Tam Metin Bildiri)
Kitaplar

ULUSLARARASI PAZARLAMA VE SOSYOLOJİ

PAZARLAMA VE SOSYOLOJİ, ÜNSALAN, M., Editör, Beta Basım Yayım Dağıtım, İstanbul, ss.285-330, 2019

TÜKETİCİ SİNİZMİ

YENİ NESİL PAZARLAMA YAKLAŞIMLARI -VAKA ANALİZLERİ İLE-, AYSUN KAHRAMAN, ESRA GÜVEN, Editör, Gazi Kitabevi, ss.125-142, 2019

A Review of Factors Affecting Turkish Consumer Behaviour

Marketing Management in Turkey (Marketing in Emerging Markets), Öztürkcan, Selcen Yolbulan Okan, Elif, Editör, Emerald Publishing Limited, West Yorkshire, ss.105-139, 2018
Metrikler

Yayın

45

Atıf (WoS)

253

H-İndeks (WoS)

5

Atıf (Scopus)

172

H-İndeks (Scopus)

5

Atıf (Scholar)

1689

H-İndeks (Scholar)

13

Atıf (TrDizin)

5

Atıf (Diğer Toplam)

5

Proje

5

Açık Erişim

1
BM Sürdürülebilir Kalkınma Amaçları