Yayınlar & Eserler

SCI, SSCI ve AHCI İndekslerine Giren Dergilerde Yayınlanan Makaleler

Diğer Dergilerde Yayınlanan Makaleler

Hakemli Kongre / Sempozyum Bildiri Kitaplarında Yer Alan Yayınlar

The Differences and Similarities in the Consumer Complaint Behaviours among Personality Types

Annual Paris Business Research Conference, Paris, Fransa, 13 - 14 Ağustos 2015, cilt.-

The Effects Of Customer Portals On Cargo Operations Efficiency

International Logistics and Supply Chain Congress, İstanbul, Türkiye, 30 - 31 Ekim 2014, cilt.-

The Impact of Service Quality Dimensions on Patient Satisfaction, Repurchase Intentions and Word-of-Mouth Communication in the Public Healthcare Industry

2nd International Conference on Strategic Innovative Marketing (IC-SIM), Prague, Çek Cumhuriyeti, 13 - 17 Eylül 2013, cilt.148, ss.161-169 identifier

The Usage of Geographical Information Systems (GIS) in the Marketing Decision Making Process: A Case Study for Determining Supermarket Locations

2nd International Conference on Strategic Innovative Marketing (IC-SIM), Prague, Çek Cumhuriyeti, 13 - 17 Eylül 2013, cilt.148, ss.227-235 identifier

The Effects of Demographics on the Relationship Between Customer Complaint Behaviour and Customer Exit in Turkish Retail Banking

International Conference on Social Sciences organized by Social Sciences Research Society (SoSReS), İzmir, Türkiye, 10 - 11 Eylül 2009, cilt.-, ss.193-206

Kitap & Kitap Bölümleri

ULUSLARARASI PAZARLAMA VE SOSYOLOJİ

PAZARLAMA VE SOSYOLOJİ, ÜNSALAN, M., Editör, Beta Basım Yayım Dağıtım, İstanbul, ss.285-330, 2019

TÜKETİCİ SİNİZMİ

YENİ NESİL PAZARLAMA YAKLAŞIMLARI -VAKA ANALİZLERİ İLE-, AYSUN KAHRAMAN, ESRA GÜVEN, Editör, Gazi Kitabevi, ss.125-142, 2019

A Review of Factors Affecting Turkish Consumer Behaviour

Marketing Management in Turkey (Marketing in Emerging Markets), Öztürkcan, Selcen Yolbulan Okan, Elif, Editör, Emerald Publishing Limited, West Yorkshire, ss.105-139, 2018

Diğer Yayınlar

Metrikler

Yayın

45

Atıf (WoS)

136

H-İndeks (WoS)

3

Atıf (Scopus)

161

H-İndeks (Scopus)

4

Atıf (Scholar)

998

H-İndeks (Scholar)

6

Atıf (TrDizin)

5

Proje

5

Açık Erişim

1
BM Sürdürülebilir Kalkınma Amaçları