analysis of the hotel personnel's conceptions of the organizational justice organizational silence, mobbing, organiizational commitment in terms of demographic variables


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YİRİK Ş., YILMAZ Y., DEMİREL O. N., YILMAZ Y., AKGÜN A., KINAY H.

ISSD 2012, Sarajevo, Bosnia And Herzegovina, 31 May - 01 June 2012, pp.82-94

  • Publication Type: Conference Paper / Full Text
  • City: Sarajevo
  • Country: Bosnia And Herzegovina
  • Page Numbers: pp.82-94
  • Akdeniz University Affiliated: Yes

Abstract

This study analyses the conceptions of organizational justice, organizational silence,

mobbing, organizational commitment in terms of demographic variables in hotel

management. Field work is carried out in the 5-star hotels that are active during 12 months in

the Manavgat region of Antalya (Turkey). The study is supported by 229 hotel personnel and

all responded. The study reveals that factors such as gender, age, educational level,

professional rank and position have considerable effects on the conceptions of institutional

devotion, mobbing, institutional repose and institutional justice.