A BIBLIOMETRIC ANALYSIS OF GLOBAL TRENDS IN TOURISM AND SERVICE INNOVATION RESEARCH


KALIPÇI M. B.

Journal of gastronomy, hospitality and travel (Online), cilt.7, sa.1, ss.28-37, 2024 (Hakemli Dergi) identifier

Özet

This research utilizes bibliometric analysis to decipher the complex field of academic literature on the interconnected concepts of "tourism" and "service innovation". From the field's founding in 1998 to the present, the research explores the networks of collaboration among writers, organizations, and nations, offering insights into the development of concepts and the international exchange of knowledge. The dataset includes 802 documents from 538 sources, referencing 29899 different document types. Articles (471), the most common document type, highlight the breadth of scientific contributions. The analysis of the collaboration network shows a worldwide interconnection, with China emerging as a prominent hub in five countries' collaborative efforts. Thematic nuances are revealed by keyword analysis; "management", "performance", and "information technology" are strongly included in Keywords Plus, while "tourism", "innovation", and "service" dominate titles. Prominent studies by authors like Camisón, MonforMir, Fornell, Hjalager, Buhalis, and Law became important touchstones in the academic publications. The results show a strong 22.24% annual growth rate, indicating continued relevance and interest in this industry. In terms of publications, 2022 stands out as a high point, indicating the conclusion of accumulated knowledge and possibly a sign of new trends. The presence of multi- authored publications and the abstract character of collaborative networks point to a dynamic, multidisciplinary approach to study that is enhanced by a variety of viewpoints. The global trends in tourism and service innovation research are better understood according to this bibliometric analysis, which provides academics, professionals, and decision-makers with insightful knowledge of the changing field.