Antecedents of Employee Turnover: The Case of Turkish Boutique Hotels

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KARSAVURAN Z., Ovalı R., Çağlar E., İnelmen K.

6th World Conference for Graduate Research in Tourism, Hospitality and Leisure, Muğla, Turkey, 24 - 29 April 2012, pp.408-419

• Publication Type: Conference Paper / Full Text
• City: Muğla
• Country: Turkey
• Page Numbers: pp.408-419
• Akdeniz University Affiliated: Yes

Abstract

THE ANTECEDENTS OF EMPLOYEE TURNOVER: CASE OF TURKISH BOUTIQUE HOTELS

ABSTRACT

The study addressed the combined effects of Turkish employees' overall job satisfaction and organizational justice perceptions, on their intention to stay in boutique and special category hotels. Data is composed of 170 surveys collected from hotel personnel, who were employed in İstanbul and Antalya hotels. From the four justice dimensions which were investigated here, the employees' interpersonal and distributive justice perceptions emerged as the potent dimensions for predicting intention to stay. When overall job satisfaction was added to the hierarchical regression analysis, distributive justice was fully mediated by it. However, interpersonal justice remained as the second variable to predict intention to stay, pointing at prevalence of manager-employee relationship in deciding to leave or to stay by the employees (R-square=.47, p<.0001).

Key words: "intention to stay", "organizational justice", "job satisfaction", "boutique hotels", “Turkey”