The Path From Service Quality Dimensions to Customer Loyalty: An Application on Supermarket Customers

KİTAPCI O., DÖRTYOL İ. T., YAMAN Z., GÜLMEZ M.

MANAGEMENT RESEARCH REVIEW, vol.36, no.3, pp.239-255, 2013 (Scopus)

  • Publication Type: Article / Article
  • Volume: 36 Issue: 3
  • Publication Date: 2013
  • Journal Name: MANAGEMENT RESEARCH REVIEW
  • Journal Indexes: Scopus
  • Page Numbers: pp.239-255
  • Akdeniz University Affiliated: Yes