EXAMINATION OF PERCEPTIONS OF NURSES’ CARING BEHAVIORS BY HOSPITALIZED PATIENTS


DURSUN ERGEZEN F., BOZKURT S. A., COŞKUN H., KOL E.

11th International Congress on Quality in Healthcare, Accreditation and Patient Safety, Antalya, Turkey, 8 - 11 October 2017, pp.40

  • Publication Type: Conference Paper / Summary Text
  • City: Antalya
  • Country: Turkey
  • Page Numbers: pp.40
  • Akdeniz University Affiliated: Yes

Abstract

Introduction and Aim:Caring behaviors are actions, behaviors and attitudes that convey nurses' interest, confidence, concern towards the patient. The study was conducted to examine the perceptions of nurses’ caring behaviors by hospitalized patients.

Metod:The study was carried out with 455 patients in the Akdeniz University Hospital internal diseases and surgery clinics. The research data were collected with “Patient Description Form” and “Caring Behaviors Inventory-24 (CBI-24)”.

Results:In the study, 53% of patients are treated in surgical clinics and 47% are treated in internal medicine clinics. The mean age of the patients was 51.54 ± 16.22 and the mean hospital stay was 8.98 ± 11.55 days was found.  Caring Behavior Inventory-24 total score average of 5.22 ± 0.78 was obtained. Caring behaviors that patients rated highest; “giving the patient’s treatments and medications on time”, “managing equipment skillfully” and “relieving the patient’s symptoms”. The lowest item were found to “spending time with the patient”, “including the patient in planninghis or her care”, and “allowing the patient to express feelings about his or her disease and treatment”.The gender of the patient, level of education, type of occupation, place of residence and number of hospitalizations were found not to be statistically significant difference in the scale scores (p>0.05). It was determined that there was a statistically significant difference in the scale scores of the companion status and preference to the hospital (p<0.05).

Conclusion:As a result of the research, it was found that the perceptions of the patients about the nurses’ caring behavior were positive. It is suggested that nurses should be more supportive to the patient's emotions and participation on his or her care.