Using qualitative comparative analysis approach in tourism studies: a critical review

Selçuk O., Çizel B.

Quality and Quantity, vol.58, no.1, pp.933-960, 2024 (Scopus) identifier

  • Publication Type: Article / Article
  • Volume: 58 Issue: 1
  • Publication Date: 2024
  • Doi Number: 10.1007/s11135-023-01675-y
  • Journal Name: Quality and Quantity
  • Journal Indexes: Scopus, International Bibliography of Social Sciences, ABI/INFORM, Index Islamicus, Political Science Complete, Psycinfo, Social services abstracts, Sociological abstracts, Worldwide Political Science Abstracts
  • Page Numbers: pp.933-960
  • Keywords: Complextiy theory, Critical review, QCA, Rubric scoring, Set theory
  • Akdeniz University Affiliated: Yes

Abstract

With this study, we perform a systematic and critical review of the studies conducted with the QCA, a set-theoretic approach, in tourism literature. Initially, we present the state of the art of QCA and a short guide for researchers with a process chart. Afterward, we identify the QCA studies in tourism and performed the bibliometric analysis with rubric scoring. The findings highlight that QCA studies are rising in tourism and hotel areas, and existing studies can be considered as solid proof of their overall quality. They are generally related to behavior, satisfaction, hotels, marketing, methodology, decision making, and risk management. Lastly, we propose hits to tourism researchers that should be considered about the QCA.