The objective of this research is to find out the problems encountered by principals, teachers and parents about pre-schools’ education processes. In the study, qualitative research method was used and it was designed in hermeneutical phenomenological method. The research was performed in primary schools having nursery classes in Korkuteli district of Antalya in 2015-2016 educational years. Study group comprised of principles, 2 vice principals 5 pre-school teachers working in 6 schools chosen according to maximum variation sampling method and 3 parents having students in these schools. Descriptive analysis and content analysis were used together in data analysis. The data collected was coded by the researchers and the themes were derived accordingly. Consequently, the problems about pre-school education via this research were reported in seven themes as: regulations, physical and material opportunities, interclass process, curriculum and training materials, top managers related issues, communication, family and environment related problems. It can be asserted that there are problems including purpose, structure, process and climate dimensions of this level of the educational organization. Based on these conclusions, action plans probable for developing this level of education can be recommended.