SIX SIGMA APPROACH TO IMPROVE SERVICE QUALITY AND A PRACTICE STUDY IN HOSPITALITY SECTOR

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ÜLEN M., GÜLMEZ M.

BUSİNESS AND MANAGEMENT STUDİES: AN INTERNATİONAL JOURNAL, vol.8, no.3, pp.3150-3182, 2020 (Peer-Reviewed Journal)

• Publication Type: Article / Article
• Volume: 8 Issue: 3
• Publication Date: 2020
• Journal Name: BUSİNESS AND MANAGEMENT STUDİES: AN INTERNATİONAL JOURNAL
• Journal Indexes: TR DİZİN (ULAKBİM)
• Page Numbers: pp.3150-3182
• Akdeniz University Affiliated: Yes