ECONOMICS: JOURNAL ARTICLES, cilt.18, ss.1-21, 2024 (SSCI)
The dynamic nature of security risks confronting
the global aviation industry necessitates a deeper understanding of the factors influencing job-crafting behaviors among
airport security officers. Grounded in the Job DemandsResources model, this study aims to investigate the impact
of perceived organizational support, work engagement, and
social courage (SC) on job crafting among airport security
officers. Data were collected from 379 airport security officers at Antalya Airport, Turkey’s busiest airport, through
face-to-face surveys conducted between January and December
2022. The findings indicate that organizational support positively
influences job crafting, with work engagement mediating
this relationship. Furthermore, SC moderates both the relationship between work engagement and job crafting and
the strength of the mediating effect of work engagement
on the relationship between organizational support and
job crafting. This study addresses gaps in the literature by
providing a detailed framework that illustrates how organizational support, work engagement, and SC impact job
crafting among airport security officers in a non-Western
context. Promoting organizational support and fostering
employees’ SC can enhance job-crafting behaviors, leading
to a more adaptable and resilient workforce capable of
addressing the evolving security challenges in the aviation
industry.