How golf players' satisfaction from golf experience predicts their loyalty intentions? Mediating role of perceived value

Akıncı, SERKAN; Kıymalıoğlu, ASLIHAN; Inana, Eda

doi:10.1108/ijcthr-04-2014-0033

How golf players' satisfaction from golf experience predicts their loyalty intentions? Mediating role of perceived value

Akıncı S., Kıymalıoğlu A., Inana E. A.

INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH, cilt.9, sa.2, ss.117-132, 2015 (ESCI, Scopus)

Yayın Türü: Makale / Tam Makale
Cilt numarası: 9 Sayı: 2
Basım Tarihi: 2015
Doi Numarası: 10.1108/ijcthr-04-2014-0033
Dergi Adı: INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH
Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus
Sayfa Sayıları: ss.117-132
Anahtar Kelimeler: Turkey, Golf, Perceived value, Loyalty, Satisfaction, Parallel multiple mediator model, CUSTOMER SATISFACTION, BEHAVIORAL INTENTIONS, SERVICE QUALITY, MODEL, DESTINATION, PERCEPTIONS, MARKET, PRICE, ANTECEDENTS, INFORMATION
Akdeniz Üniversitesi Adresli: Evet

Özet

Purpose - This study aims to evaluate the perceptions and behavioral intentions of golf players by means of the relationship between customer satisfaction, perceived value and loyalty concepts.