How golf players' satisfaction from golf experience predicts their loyalty intentions? Mediating role of perceived value

Akıncı S., Kıymalıoğlu A., Inana E. A.

INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH, vol.9, no.2, pp.117-132, 2015 (ESCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 9 Issue: 2
  • Publication Date: 2015
  • Doi Number: 10.1108/ijcthr-04-2014-0033
  • Journal Name: INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Scopus
  • Page Numbers: pp.117-132
  • Keywords: Turkey, Golf, Perceived value, Loyalty, Satisfaction, Parallel multiple mediator model, CUSTOMER SATISFACTION, BEHAVIORAL INTENTIONS, SERVICE QUALITY, MODEL, DESTINATION, PERCEPTIONS, MARKET, PRICE, ANTECEDENTS, INFORMATION
  • Akdeniz University Affiliated: Yes

Abstract

Purpose - This study aims to evaluate the perceptions and behavioral intentions of golf players by means of the relationship between customer satisfaction, perceived value and loyalty concepts.