Workplace friendship in hospitality organizations: a scale development
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, vol.31, no.3, pp.1390-1411, 2019 (SSCI, Scopus)
- Publication Type: Article / Article
- Volume: 31 Issue: 3
- Publication Date: 2019
- Doi Number: 10.1108/ijchm-10-2017-0658
- Journal Name: INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT
- Journal Indexes: Social Sciences Citation Index (SSCI), Scopus
- Page Numbers: pp.1390-1411
- Keywords: Scale development, Informal relations, Workplace friendship, TRUST, WORK, ANTECEDENTS, VALIDATION, COMMITMENT, ASSOCIATIONS, SATISFACTION, CENTRALITY, NETWORKS, PARADIGM
- Akdeniz University Affiliated: Yes
Abstract
Purpose The purpose of this study is to explore workplace friendship in hospitality organizations and to develop an appropriate scale that combines qualitative and quantitative methods.