Akademik Veri Yönetim Sistemi
International Journal of Business and Social Science, cilt.5, sa.5, ss.188-197, 2014 (Hakemli Dergi)
The purpose of the study is to determine and compare the Knowledge Management (KM) competencies of principals of schools in Antalya Province- Turkey which have won Total Quality Management (TQM) Award in national level and which have not. Also to find an answer to the question “what is the effect of KM capacities of principals’ on school quality and planned school development process?”. This study was carried out in Antalya - Turkey on teachers working at state schools. “Judgment Sampling” method was used to select sample. 12 awarded schools’ teachers and 12 equivalent schools’ teachers were invited to the research. In the study both quantitative and qualitative research methods were used. The quantitative data was gathered via a Questionnaire which applied to 557 teachers. Seven teachers who had actively worked in TQM system from awarded schools were interviewed and also documents about TQM System were analyzed to gather qualitative data. The findings support there is a relation between KM competencies of school principals’ and success in TQM Awards. As a result of the study it can be suggested that, schools should develop a quality management system and run KM process very actively for sustainable and planned development. Key Words: Knowledge Management Competencies, Total Quality Management, School Principals