How does perceived crowding moderate tourist shopping experience and satisfaction relationship?

ALBAYRAK T., Guzel O., CABER M., Kilicarslan O., Cengizci A. D., Guven A.

INTERNATIONAL JOURNAL OF TOURISM CITIES, cilt.7, sa.1, ss.46-62, 2021 (ESCI, Scopus) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 7 Sayı: 1
  • Basım Tarihi: 2021
  • Doi Numarası: 10.1108/ijtc-02-2020-0028
  • Dergi Adı: INTERNATIONAL JOURNAL OF TOURISM CITIES
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus, ABI/INFORM, CAB Abstracts
  • Sayfa Sayıları: ss.46-62
  • Anahtar Kelimeler: Tourist shopping, Shopping experience, Crowding, Tourist satisfaction, German tourists, VISITOR SATISFACTION, SCALE DEVELOPMENT, CHINESE TOURISTS, PERCEPTION, BEHAVIOR, IMPACT, DESTINATIONS, MARKETS, PARK
  • Akdeniz Üniversitesi Adresli: Evet

Özet

Purpose The purpose of this study is to investigate the direct impact of shopping experience of tourists on their satisfaction with shopping, while perceived crowding is used as a moderator in this relationship.