A quality indicator for the evaluation of nursing care: determination of patient satisfaction and related factors at a university hospital in the Mediterranean Region in Turkey

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Kol E., Arıkan F., İlaslan E., Akıncı M. A., Koçak M. C.

COLLEGIAN, vol.25, no.1, pp.51-56, 2018 (SCI-Expanded)

• Publication Type: Article / Article
• Volume: 25 Issue: 1
• Publication Date: 2018
• Doi Number: 10.1016/j.colegn.2017.03.006
• Journal Name: COLLEGIAN
• Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED)
• Page Numbers: pp.51-56
• Keywords: Patient satisfaction, Nursing care, Nursing care quality, NEWCASTLE SATISFACTION, HEALTH-CARE, VERSION, OUTCOMES
• Akdeniz University Affiliated: Yes

Abstract

Aim: The aim of this study was to determine the patient satisfaction levels as a quality indicator for the evaluation of nursing care in a university hospital in the Mediterranean Region in Turkey.