A quality indicator for the evaluation of nursing care: determination of patient satisfaction and related factors at a university hospital in the Mediterranean Region in Turkey

Kol E., Arıkan F., İlaslan E., Akıncı M. A., Koçak M. C.

COLLEGIAN, cilt.25, sa.1, ss.51-56, 2018 (SCI-Expanded)

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 25 Sayı: 1
  • Basım Tarihi: 2018
  • Doi Numarası: 10.1016/j.colegn.2017.03.006
  • Dergi Adı: COLLEGIAN
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED)
  • Sayfa Sayıları: ss.51-56
  • Anahtar Kelimeler: Patient satisfaction, Nursing care, Nursing care quality, NEWCASTLE SATISFACTION, HEALTH-CARE, VERSION, OUTCOMES
  • Akdeniz Üniversitesi Adresli: Evet

Özet

Aim: The aim of this study was to determine the patient satisfaction levels as a quality indicator for the evaluation of nursing care in a university hospital in the Mediterranean Region in Turkey.