Mapping the Literature on Conflict Managementand Employee Retention

Creative Commons License

Moıceanu G., Kayakuş M., Costea-Marcu I., Panduru A. D.

FAIMA Business & Management Journal, cilt.13, sa.3, ss.72-81, 2025 (Hakemli Dergi)

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 13 Sayı: 3
  • Basım Tarihi: 2025
  • Dergi Adı: FAIMA Business & Management Journal
  • Derginin Tarandığı İndeksler: EBSCO Legal Collection, Index Copernicus, European Reference Index for the Humanities and Social Science (ERIH PLUS)
  • Sayfa Sayıları: ss.72-81
  • Açık Arşiv Koleksiyonu: AVESİS Açık Erişim Koleksiyonu
  • Akdeniz Üniversitesi Adresli: Evet

Özet

Effective conflict management is now seen as a strategic tool for sustaining workforce stability and enhancing organisational performance. This study aims to examine the scientific literature connecting conflict management and employee retention through a bibliometric analysis of publications, using data extracted from the Web of Science Core Collection. The results show a clear upward trend in research interest, reflecting heightened organisational concern for employee well-being. Most of the documents were original articles, with limited presence of review studies, indicating a fragmented field with room for theoretical integration. The United States led the research output, while keyword network analysis revealed job satisfaction, turnover, and work-family conflict as central themes. These findings highlight the need for more cross-disciplinary and comparative studies to better understand how conflict resolution practices influence long-term employee retention