Mapping the Literature on Conflict Managementand Employee Retention
FAIMA Business & Management Journal, vol.13, no.3, pp.72-81, 2025 (Peer-Reviewed Journal)
- Publication Type: Article / Article
- Volume: 13 Issue: 3
- Publication Date: 2025
- Journal Name: FAIMA Business & Management Journal
- Journal Indexes: EBSCO Legal Collection, Index Copernicus, European Reference Index for the Humanities and Social Science (ERIH PLUS)
- Page Numbers: pp.72-81
- Open Archive Collection: AVESIS Open Access Collection
- Akdeniz University Affiliated: Yes
Abstract
Effective conflict management is now seen as a strategic tool for sustaining workforce stability and enhancing organisational performance. This study aims to examine the scientific literature connecting conflict management and employee retention through a bibliometric analysis of publications, using data extracted from the Web of Science Core Collection. The results show a clear upward trend in research interest, reflecting heightened organisational concern for employee well-being. Most of the documents were original articles, with limited presence of review studies, indicating a fragmented field with room for theoretical integration. The United States led the research output, while keyword network analysis revealed job satisfaction, turnover, and work-family conflict as central themes. These findings highlight the need for more cross-disciplinary and comparative studies to better understand how conflict resolution practices influence long-term employee retention