Akademik Veri Yönetim Sistemi
El-Cezeri Journal of Science and Engineering, cilt.8, sa.1, ss.74-93, 2021 (Scopus)
© 2021, TUBITAK. All rights reserved.The logistics sector in Turkey and the world is growing and the sector's potential is better understood over time. It is known that the logistics sector is very open to development and has to keep up with the innovations that occur with technology. Businesses are trying to be successful in competition by keeping up with these innovations. Industry 4.0 has influenced the sectors where competition is at the forefront, especially logistics. In recent studies, it has been observed that a significant increase in the use of artificial intelligence techniques. As a result of the use of artificial intelligence in the logistics sector, changes in operations and dynamics have started to occur. Artificial intelligence models the physiological and neurological structure of human intelligence with the help of various technologies and transfers them to machines. Options such as driverless vehicles emerging with artificial intelligence, robots used in storage and shelves, and the easy use of big data in the system ensure that the errors in the logistics sector are minimized and convenience is provided in this way. Thanks to the use of artificial intelligence in the logistics sector, businesses create more efficient jobs. In this study, it is aimed to examine the artificial intelligence and machine learning applications used in the logistics industry with a broad perspective. In the study, firstly, the concepts of artificial intelligence and machine learning are explained and then, the concepts of industry and logistics are mentioned, and the applications of artificial intelligence and machine learning used in logistics are included. It is seen that artificial intelligence improves day by day and facilitates logistics processes in global logistics and supply chain management.