Determination of Organizational Stress and Organizational Burnout Levels of Mid Level Managers Working in Four and Five Star Hotel Businesses


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YİRİK Ş., Ören D., EKİCİ R.

International Review of Management and Marketing, cilt.5, sa.2, ss.52-60, 2015 (Hakemli Dergi)

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 5 Sayı: 2
  • Basım Tarihi: 2015
  • Dergi Adı: International Review of Management and Marketing
  • Derginin Tarandığı İndeksler: Directory of Open Access Journals
  • Sayfa Sayıları: ss.52-60
  • Akdeniz Üniversitesi Adresli: Evet

Özet

The present study emphasizes the concepts of stress and organizational stress which are the main concepts constituting theoretical foundation of the
research; evaluates infl uences of stress on organization; discusses the concept of organizational burnout as well as its sub-dimensions; and analyses
organizational stress and burnout levels of mid level managers working in four and fi ve star hotels. The purpose of this study is to analyze the
relationship between organizational stress and organizational burnout levels of mid level managers of four and fi ve star hotel businesses. Survey has
been conducted on 318 employees of four and fi ve star hotels operating in Alanya, Turkey. According to the analysis of data, it has been observed that
ages of mid level managers have an infl uence on their organizational stress and burnout levels. Genders of mid level managers are infl uential on their
organizational stress levels while they have no infl uence on their burnout levels. Education levels of managers infl uence their organizational stress
levels while they have no infl uence on their burnout levels. The departments of managers are infl uential both on organizational stress and burnout.
Positions of managers infl uence their burnout levels while they have no infl uence on their organizational stress levels.