The quality perspective of the ready-mixed concrete industry in Turkey

Kazaz A., Ulubeyli S., Türker F.

BUILDING AND ENVIRONMENT, cilt.39, sa.11, ss.1349-1357, 2004 (SCI-Expanded) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 39 Sayı: 11
  • Basım Tarihi: 2004
  • Doi Numarası: 10.1016/j.buildenv.2004.03.010
  • Dergi Adı: BUILDING AND ENVIRONMENT
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Sayfa Sayıları: ss.1349-1357
  • Anahtar Kelimeler: quality, ready-mixed concrete, total quality management, quality assurance system, ISO 9000
  • Akdeniz Üniversitesi Adresli: Evet

Özet

This paper reports a study of quality in the ready-mixed concrete industry in Turkey. Ready-mixed concrete and total quality management are first considered in general, followed by an examination of the applicability of quality management systems to the ready-mixed concrete industry. A survey of 18 ready-mixed concrete plants in Turkey is reported. The survey used a questionnaire consisting of 35 questions directed to managers, engineers, and other technical staff of the plants. The results are evaluated by means of several statistical methods. The implications of the study for quality control in the Turkish ready-mixed industry are then discussed. (C) 2004 Elsevier Ltd. All rights reserved.