The effectiveness of participatory management approach for satisfaction of nurses


KOL E., İLASLAN E., TÜRKAY M.

6th International Nursing Management Conference, Bodrum, Turkey, 27 - 29 October 2014

  • Publication Type: Conference Paper / Summary Text
  • City: Bodrum
  • Country: Turkey
  • Akdeniz University Affiliated: Yes

Abstract

Objectives: The study was aimed at determining the efficiency of participative management interventions
aimed at nursing satisfaction
Methods: The study was made in two phases. Satisfaction levels of nurses about management style was
measured before and after participative management interventions. In the first phase, measurements
aimed at determining present level of satisfaction were made. During the following first phases;
interventions aimed at improved satisfaction.
Participative management interventions examples
Board Meetings: Meetings are regular meetings once a month and meeting members consist of
responsibility nurses. In meetings, strategies for nursing satisfaction and patient carequality such as safety
work environments for nurses, nurse motivation, Professional development of nurses, are discussed with
responsibility nurses and decisions are taken by majority vote.
Problem solving meetings: Meetings are regular meetings once a month and meeting members consist of
clinical nurse representatives and problems that are experienced by nurses about patient care, hospital
administration, work environment, are discussed and solution strategies are developed in meetings.
Report problems and suggestions from intranet: All statements are evaluated and made interviews with
nurse.
Time schedule for individual interviews with nurses: When nurses need, they interview everyday ( planned
hours ın the morning hours and afternoon hours ) with nursing management representative.
Professional development support: Supporting for participation to scientific meetings and courses.
This interventions were performed during the one years. In the second phases, control measurements were
made. Measurement was made by questionaire form for nurses. This study was made with 239 nurses who
work at Akdeniz University Hospital.
Results: The nursing satisfaction levels before and after the interventions aimed for improved satisfaction
were determined as 59,6 % (n: 239) and 72 and the difference between the two levels were statistically
significant (p<0,05)
Conclusions: The interventions aimed at improved nursing satisfaction are effective.
Keywords: Participative management, work environment, nursing satisfaction