Norm Staffing in Nursing Services in a University Hospital


International Conference on Nursing, Antalya, Turkey, 16 March - 18 April 2017, pp.5

  • Publication Type: Conference Paper / Summary Text
  • City: Antalya
  • Country: Turkey
  • Page Numbers: pp.5
  • Akdeniz University Affiliated: Yes


Norm staffing; are the works carried out in order to determine the quality and quantity of the optimal staff needed by the institutions so that they can fulfill their tasks effectively and efficiently.

Aim:  The purpose of this study is to determine the optimum number of nursing staff by using a method of human resource planning including conducting a job analysis and estimating workload.

Methods: The study was performed by directly observing the nursing staff in all department of a 1000-bed university hospital in a one-year period covering 2013. Firstly, all of the nursing staff working in the hospital were informed about the methods of observation. Subsequently, the following steps were carried out until the calculation of the norm staff; 1) A study group consisting of nurses was established to measure and observe, to identify work subjects, 2) The current job descriptions were reviewed to determine whether any other duties were done by nurses, 3) Information gathered about work, worker, environmental conditions, 4) The job analysis was conducted and a list of duties was determined, 5) Work measurements were made using the chronometer method, 6) Occurrences of past occurrences were calculated, 7) The number of work measurements was determined according to the annual number of work and the duration of a job, 8) Norm staffing was done. Observers used a chronometer, and observations were conducted at 2-hour intervals during various hours of the day and days of the week. During the  job measuremens, a standart form was used. This form includes a table that contains the list of duties, annual frequency, estimated duration, and the number of observations.

Results: As a result of the study, it was determined that 35 nurses in clinic and outpatient clinics were more than needed, whereas 60 nurses in intensive care units (Newborn, pediatric, anesthesia and thoracic surgery, heart surgery ICU) were missing. There were more nurses, especially in internal clinics and outpatient clinics.

Conclusion: According to the results of the research, Norm staffing for nursing services was suggested to reduce the costs, to use the human power effectively.

Key Words: Norm staffing, work load, nursing care