Akademik Veri Yönetim Sistemi
BILIG, cilt.53, sa.53, ss.183-198, 2010 (SSCI)
The purpose of this study is to examine the differences between the employees of manufacturing and service industries in terms of job involvement, personal-demographic and personal-psychological characteristics. Two different samples were used for manufacturing and service industries. To determine the factors that affect job involvement, t-test and hierarchical regression analyses were employed. The job involvement levels of the employees in the service industry were found to be higher than the employees in the manufacturing industry. With respect to personal characteristics which affect job involvement, some differences were found between the two industries. The results of the hierarchical regression analysis showed that personal-demographic variables were not effective on the job involvement levels of the employees of the manufacturing industry; however, gender and education levels of the employees were effective on job involvement in the service industry. Employees who have lower degree of education were found to be more involved in their jobs in the service industry. The results of the study also revealed that personal-psychological variables such as intrinsic motivation, work values, and locus of control were effective on job involvement levels of the employees of the manufacturing industry. As for the service industry, personal-psychological variables such as intrinsic motivation, work values, and need for achievement were effective on job involvement levels of the employees.