EVALUATION OF THE ROLE OF FRONT OFFICE STAFF IN HOTEL MANAGEMENT IN TERMS OF CUSTOMER RELATIONSHIP MANAGEMENT APPLICATIONS

AKINCI Z., YURCU G., AYBAR D. H., KASALAK M. A.

International Conference of Strategic Research on Scientific Studies and Education, Viyana, Austria, 11 - 13 May 2018, pp.417-430

  • Publication Type: Conference Paper / Summary Text
  • City: Viyana
  • Country: Austria
  • Page Numbers: pp.417-430
  • Akdeniz University Affiliated: Yes