AKINCI, S. And AKSOY, Ş. 2019. The impact of service recovery evaluation on word-of-mouth intention: A moderated mediation model of overall satisfaction, household income and gender. TOURISM MANAGEMENT PERSPECTIVES , vol.31 , 184-194.

AKINCI, S., & AKSOY, Ş., (2019). The impact of service recovery evaluation on word-of-mouth intention: A moderated mediation model of overall satisfaction, household income and gender. TOURISM MANAGEMENT PERSPECTIVES , vol.31, 184-194.

AKINCI, SERKAN, And ŞAFAK AKSOY. "The impact of service recovery evaluation on word-of-mouth intention: A moderated mediation model of overall satisfaction, household income and gender," TOURISM MANAGEMENT PERSPECTIVES , vol.31, 184-194, 2019

AKINCI, SERKAN And AKSOY, ŞAFAK. "The impact of service recovery evaluation on word-of-mouth intention: A moderated mediation model of overall satisfaction, household income and gender." TOURISM MANAGEMENT PERSPECTIVES , vol.31, pp.184-194, 2019

AKINCI, S. And AKSOY, Ş. (2019) . "The impact of service recovery evaluation on word-of-mouth intention: A moderated mediation model of overall satisfaction, household income and gender." TOURISM MANAGEMENT PERSPECTIVES , vol.31, pp.184-194.

@article{article, author={SERKAN AKINCI And author={ŞAFAK AKSOY}, title={The impact of service recovery evaluation on word-of-mouth intention: A moderated mediation model of overall satisfaction, household income and gender}, journal={TOURISM MANAGEMENT PERSPECTIVES}, year=2019, pages={184-194} }