ERGÜN, G. S. And KİTAPCI, O. 2018. The impact of cultural dimensions on customer complaint behaviours: an exploratory study in Antalya/Manavgat tourism region. INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH , vol.12, no.1 , 59-79.

ERGÜN, G. S., & KİTAPCI, O., (2018). The impact of cultural dimensions on customer complaint behaviours: an exploratory study in Antalya/Manavgat tourism region. INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH , vol.12, no.1, 59-79.

ERGÜN, GÖZDE, And OLGUN KİTAPCI. "The impact of cultural dimensions on customer complaint behaviours: an exploratory study in Antalya/Manavgat tourism region," INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH , vol.12, no.1, 59-79, 2018

ERGÜN, GÖZDE S. And KİTAPCI, OLGUN. "The impact of cultural dimensions on customer complaint behaviours: an exploratory study in Antalya/Manavgat tourism region." INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH , vol.12, no.1, pp.59-79, 2018

ERGÜN, G. S. And KİTAPCI, O. (2018) . "The impact of cultural dimensions on customer complaint behaviours: an exploratory study in Antalya/Manavgat tourism region." INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH , vol.12, no.1, pp.59-79.

@article{article, author={GÖZDE SEVAL ERGÜN And author={OLGUN KİTAPCI}, title={The impact of cultural dimensions on customer complaint behaviours: an exploratory study in Antalya/Manavgat tourism region}, journal={INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH}, year=2018, pages={59-79} }