KANGAL, A. 2012. Identifying the Dominant Perspective on Customer Relationship Management in the Last Decade 2000 – 2010. Journal of Business Research -Türk , vol.4, no.4 , 45-61.

KANGAL, A., (2012). Identifying the Dominant Perspective on Customer Relationship Management in the Last Decade 2000 – 2010. Journal of Business Research -Türk , vol.4, no.4, 45-61.

KANGAL, AYÇA. "Identifying the Dominant Perspective on Customer Relationship Management in the Last Decade 2000 – 2010," Journal of Business Research -Türk , vol.4, no.4, 45-61, 2012

KANGAL, AYÇA K. . "Identifying the Dominant Perspective on Customer Relationship Management in the Last Decade 2000 – 2010." Journal of Business Research -Türk , vol.4, no.4, pp.45-61, 2012

KANGAL, A. (2012) . "Identifying the Dominant Perspective on Customer Relationship Management in the Last Decade 2000 – 2010." Journal of Business Research -Türk , vol.4, no.4, pp.45-61.

@article{article, author={AYÇA KANGAL DEMİR}, title={Identifying the Dominant Perspective on Customer Relationship Management in the Last Decade 2000 – 2010}, journal={Journal of Business Research -Türk}, year=2012, pages={45-61} }