CABER, M. Et Al. 2012. Distinguishing Prior Service Attributes for Customer Satisfaction by Dual Importance Mapping. LCBR European Marketing Conference, , (Munich, Germany), 34-37.

CABER, M., ALBAYRAK, T., & Ülger, N., (2012). Distinguishing Prior Service Attributes for Customer Satisfaction by Dual Importance Mapping . LCBR European Marketing Conference, (pp.34-37). Munich, Germany

CABER, MELTEM, TAHİR ALBAYRAK, And Nilüfer Ülger. "Distinguishing Prior Service Attributes for Customer Satisfaction by Dual Importance Mapping," LCBR European Marketing Conference,, Munich, Germany, 2012

CABER, MELTEM Et Al. "Distinguishing Prior Service Attributes for Customer Satisfaction by Dual Importance Mapping." LCBR European Marketing Conference, , Munich, Germany, pp.34-37, 2012

CABER, M. ALBAYRAK, T. And Ülger, N. (2012) . "Distinguishing Prior Service Attributes for Customer Satisfaction by Dual Importance Mapping." LCBR European Marketing Conference, , Munich, Germany, pp.34-37.

@conferencepaper{conferencepaper, author={MELTEM CABER Et Al. }, title={Distinguishing Prior Service Attributes for Customer Satisfaction by Dual Importance Mapping}, congress name={LCBR European Marketing Conference,}, city={Munich}, country={Germany}, year={2012}, pages={34-37} }