ALBAYRAK, T. Et Al. 2025. Unravelling the influence of service failure on negative customer engagement: The moderating role of service recovery. International Journal of Hospitality Management , vol.130 .

ALBAYRAK, T., Kılıçarslan, Ö., Fong, L. H. N., CABER, M., & GÜVEN HAMURİŞÇİ, A., (2025). Unravelling the influence of service failure on negative customer engagement: The moderating role of service recovery. International Journal of Hospitality Management , vol.130.

ALBAYRAK, TAHİR Et Al. "Unravelling the influence of service failure on negative customer engagement: The moderating role of service recovery," International Journal of Hospitality Management , vol.130, 2025

ALBAYRAK, TAHİR Et Al. "Unravelling the influence of service failure on negative customer engagement: The moderating role of service recovery." International Journal of Hospitality Management , vol.130, 2025

ALBAYRAK, T. Et Al. (2025) . "Unravelling the influence of service failure on negative customer engagement: The moderating role of service recovery." International Journal of Hospitality Management , vol.130.

@article{article, author={TAHİR ALBAYRAK Et Al. }, title={Unravelling the influence of service failure on negative customer engagement: The moderating role of service recovery}, journal={International Journal of Hospitality Management}, year=2025}